Guidance for buyers, sellers, riders and drivers across WeAfrica Marketplace and WeAfrica Ride.
Open WeAfrica Marketplace and browse by category, or search for what you're looking for from the home screen.
Open the listing and message the seller directly in the app to ask questions or arrange your purchase.
Where available, WeAfrica Ride drivers can deliver items you've bought on Marketplace.
Email support@weafrica.net with the listing details and our team will look into it.
Sign up in WeAfrica Marketplace and set up your store name, logo and description from your profile.
From your store, add a new listing with photos, a description and a price for each product or service.
Open your listing in the app and choose the option to boost it for greater visibility across the marketplace.
Buyer messages about your listings arrive directly in the app, where you can reply and arrange the sale.
Open WeAfrica Ride, set your pickup and destination, choose a tier, and confirm your fare before requesting.
Your PIN confirms the right driver has arrived. Share it with your driver only when you're ready to start the trip.
Once you're matched, use the call or message button in the app to reach your driver directly.
Download the WeAfrica Driver app, or create your account on the Drive page, then log in to the app to submit your documents.
A valid national ID, driver's licence, vehicle registration and insurance — see the Drive page for details.
Every trip's earnings are recorded in your driver wallet in the app, with a full history you can review any time.
Review seller ratings and listing details before you buy, meet in safe locations for in-person exchanges, and trust your judgement if something feels off.
WeAfrica will never ask for your password, PIN, or one-time codes over phone, email or chat. Never share them with anyone.
Our support team is ready to help with anything not covered here.